PROPERTY MANAGEMENT QUEENSLAND
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A Property Management Team that Exceeds Expectations 

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Your investment property 

Horaay Real Estate delivers outstanding client care and a superior level of service in property management. From effective marketing and advertising strategies, securing and retaining quality tenants, and accurate preparation of all documentation, when it comes to your investment property you can count on Horaay.

Commitment

We are committed to providing you with an exceptional property management service unmatched in the industry. We are dedicated to ensure you are achieving maximum return on your investment while keeping you up to date with current market trends. We make it our business to understand legislation meaning you have confidence and greater peace of mind that your asset is in the best hands. You can rely on Horaay’s expert knowledge to keep you informed of market changes and what effects they may have on your property

Tenant Selection

Our refined property management procedures are tried and tested to ensure we find quality tenants. Our team understand that your goal is to find the best possible tenant in the quickest possible timeframe – minimising your vacancy while maximising your return on investment.

Prospective tenants are screened and selected with great care. We have thorough, discerning and highly effective systems in place to assess the suitability of all prospective tenants. We then make our recommendation to you the landlord, who has the final decision.

Horaay Cares

As a local property management agency in Brisbane, we are committed to offering you the best, most comprehensive service available. We conduct timely mid and end of month disbursements, you’ll receive an immediate electronic statement of accounts for that period. We can also manage all accounts associated with your property including insurance, council and water rates, body corporate levies and accounts for repairs and maintenance, helping your reconciliation at End of Financial Year. We tailor our services to suit your individual requirements and preferences.

Rent Arrears

Payment of rent is monitored daily.  The key to reducing rental arrears starts with our thorough tenant selection process. We are careful to explain our policy to new tenants and we do not tolerate late payment of rent.

With our careful tenant selection process, strict arrears control and proven systems, we minimise the chance of loss to the landlord.

Inspections, Maintenance and Repairs

We inspect and prepare a comprehensive, detailed entry condition report prior to tenants moving in. We take a proactive approach to property management, our regular routine inspections are an opportunity for us to identify current, preventative and future maintenance items. You’ll receive a detailed report with photographs to ensure you are kept informed of the condition of your investment.

We employ only experienced and licensed tradespeople to conduct maintenance of your property at competitive prices. You may nominate your own tradesperson but we ask they be licensed, easily contacted and able to act promptly.

Upon vacate, we ensure the tenant leaves your property in the clean and tidy condition as when the tenancy commenced; taking fair wear and tear into consideration.  The bond will not be refunded until we are completely satisfied with the condition of the property.

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