Buyer’s Policy


Horaay is a marketplace where you can purchase goods and/or supplies directly from sellers around the world. We want you to have a positive experience shopping on Horaay. Please read on to find out more about your rights, as well as what is expected of you, as a buyer.

This policy is a part of our Terms of Use. By shopping on Horaay, you’re agreeing to this policy and our Terms of Use.

Understanding Horaay’s Limitation as a Venue Purchasing an Item on Horaay

Understanding Horaay’s Limitations as a Venue

Horaay provides a venue for buyers to find, learn about, and enter into transactions with sellers around the world. It is important to note, however, that Horaay is not a part of that transaction. By shopping on Horaay, you understand that:

  1. You are not buying directly from Horaay, but from one of the many sellers on Horaay;
  2. Horaay does not pre-screen sellers and therefore does not guarantee or endorse any items sold on Horaay or any content posted by sellers (such as photographs or language used in listings ); and
  3. Each seller on Horaay accepts different payment methods.

Purchasing an Item on Horaay

When you buy from a store on Horaay, you’re directly supporting an independent business, each with its unique listings, policies, processing times, and payment systems. By making a purchase from a seller on Horaay, you agree that you:

  1. Have read the item description before making a purchase
  2. Have submitted appropriate payment for item(s) purchased; and
  3. Have provided accurate shipping information to the seller.
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